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Privacy Policy

Privacy Policy
  • Privacy Policy

1. Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be identified personally. Detailed information on the subject of data protection can be found in our data protection declaration stated below this text.

Data collection on our website

Who is responsible for the collection of data on this website?

The data processing on this website is carried out by the website owner. Contact details can be found in the masthead of this website.

How do we collect your data?

Firstly, your data is collected when you provide us with this. This can involve, for example, data you have entered in a contact form.

Other data are collected automatically by the IT systems when you visit the website. In particular, these are technical data (for example, internet browser, operating system or the time of the accessing of a page). This collection takes place automatically as soon as you access our website.

For what do we use your data?

A part of the data is collected in order to ensure the problem-free provision of the website. Other data can be used for the analysis of your user behaviour.

What rights do you have regarding your data?

At all times you have the right to receive, free of charge, information about the origin, recipients and purpose of your stored personal data. In addition, you have the right to demand the correction, blocking or deletion of this data. For this as well as for other questions on the subject of data protection, you can contact us at any time at the address given in the masthead. Furthermore, you have the right of appeal to the appropriate supervisory authority.

You also have the right, under certain circumstances, to demand the restriction of the processing of your personal data. Details of this can be found in the data protection declaration under “ Right to Restriction of Processing''.

2. General Information and Obligatory Information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. The present data protection declaration explains which data we collect and for what we use it. It also explains how and for what purposes this happens.

We would like to point out that the transmission of data on the internet (for example, with communication by E-mail) can have security holes. It is not possible to completely protect the data against access by third parties.

Information about the responsible body

The body responsible for data processing on this website is:

Kratzer GmbH & Co. KG
Marlener Straße 19
D-77656 Offenburg
Germany

Telephone: 0781 624 0
E-mail: info@kratzer.de

The responsible body is the natural or legal person who alone, or together with others, makes decisions about the purposes and means of the processing of personal data (for example, names, E-mail addresses or similar).

Withdrawal of your consent to data processing

Many data processing operations are possible only with your express consent. You have the right to withdraw your already granted consent at any time. For this, an informal communication to us by E-mail is sufficient. The legality of the data processing that has taken place before the withdrawal shall remain unaffected by the withdrawal.

Right of objection to data collection in special cases as well as to direct advertising (Art. 21 DGPR)

If the data processing takes place on the basis of Art. 6 Section 1 lit. e or f of the DGPR, you shall have the right, on the grounds relating to your special situation, at any time to object to the processing of your personal data; this shall also apply to profiling based on those provisions. The respective legal basis on which the processing is based can be found in this data protection declaration. Should you raise an objection, we shall no longer process your affected personal data unless we can show overriding, legitimate reasons for continuing the processing that outweigh your interests, rights and freedom or the processing serves for the establishment, exercising or defence of legal claims (objection in accordance with Art. 21 Section 1 DGPR).

Should your personal data be processed in order to conduct direct advertising, you have the right at all times to raise an objection to the processing of data affecting you for the purposes of such advertising; this shall also apply to profiling in so far as it is in connection with such direct advertising. If you raise an objection, your personal data shall then no longer be used for the purposes of direct advertising (objection in accordance with Art. 21 Section 2 DGPR).

Right of appeal to the responsible regulatory authority

In the event of the breaching of the DGPR, the parties concerned shall have the right of appeal to a regulatory authority, especially in the member state of their usual place of residence, their workplace or the place of the alleged breach. The right of appeal remains unharmed by other administrative or judicial remedies.

Right to data portability

You have the right to have the data that we automatically process on the basis of your consent or in the fulfilment of a contract, transmitted to you or to a third party in a commonly used and machine-readable format. Insofar as you request the direct transmission of the data to another controller, this takes place only insofar as it is technically possible.

SSL and/or TLS encryption

For security reasons and for the protection of the transmission of confidential content, such as, for example, orders or enquiries, that you send to us as site controller, this site uses SSL and / or TLS encryption. An encrypted connection can be recognized by the address line of the browser changing from "http://" to "https:#" and by the padlock symbol in your browser line.

If the SSL and / or TLS encryption is activated, data that you transmit to us cannot be read by third parties.

Disclosure, blocking, deletion and correction

Within the framework of the applicable statutory regulations, you have the right at all times and free of charge to the disclosure of your stored personal data, their origin and recipients and the purposes of the data processing and, where applicable, the right to the correction, blocking or deletion of these data. For this as well as for other questions on the subject of data protection, you can contact us at any time at the address given in the masthead.

Right to restriction of processing

You have the right to demand the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the masthead. The right to the restriction of the processing shall exist in the following cases:

  • If you dispute the accuracy of your personal data stored by us, as a rule, we need time to check this. You have the right to demand the restriction of the processing of your personal data for the duration of the checking.
  • If the processing of your personal data has taken place / takes place illegally, instead of deletion you can demand the restriction of the data processing.
  • If we no longer require your personal data but you require it for the exercising, defence or assertion of legal claims, you have the right instead of deletion to demand the restriction of the data processing.
  • If you have raised an objection in accordance with Art. 21 Section 1 DGPR, the weighing of your interests against our interests must be undertaken. For so long as it has not been determined whose interests outweigh the other’s, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – except for their storage – may only be processed with your consent or for the assertion, exercising or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of the substantial public interest of the European Union or a member state.

Objection to advertising E-mails

The use of contact details, published within the scope of the obligation to provide a masthead, for the transmission of not expressly requested advertising and informational materials is herewith rejected. The operators of the sites expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as through spam E-mails.

3. Data Protection Officer

Legally required Data Protection Officer

We have appointed a Data Protection Officer for our company.

Markus Kopf
Albert-Einstein-Straße 6
D-77656 Offenburg
Germany
Telephone:
E-Mail:@

4. Data Collection on our Website

Cookies

The internet sites in part use so-called cookies. Cookies do not damage your computer in anyway and do not contain any malware. Cookies serve the purpose of making our services more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and are stored by your browser.

Most of the cookies used by us are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser on the next visit,

You can so set your browser that you are informed of the placing of cookies and only allow cookies in individual cases, exclude the receipt of cookies for certain cases or generally as well as activate the automatic deletion of the cookies on closing the browser. The deactivation of cookies may restrict the functionality of this website.

Cookies necessary for the carrying out of the electronic communication process or the provision of specific functions requested by you (for example, the shopping basket function) are stored on the basis of Art. 6 Section 1 lit. f of the DGPR. The website operator has a justified interest in the storage of cookies for the technically problem-free and optimized provision of its services. Insofar as other cookies (for example, cookies for the analysis of your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Server log files

The provider of the sites automatically obtains and stores information in so-called server log files that your browser automatically transmits to us. This is:

  • The browser type and browser version
  • The operating system used
  • The referrer URL
  • The host name of the accessing computer
  • The time of the server request
  • The IP address

The combining of these data with other data sources is not carried out.

The collection of these data takes place on the basis of Art. 6 Section 1 lit. f of the DGPR. The website operator has a justified interest in the technically problem-free presentation and the optimization of its website – for this, the server log files must be recorded.

Contact form

If you send us enquiries by contact form, your details on the enquiry form, including the contact data provided by you there, will be stored by us for the purposes of processing the enquiry and any follow-up questions. We do not pass on these data without your consent.

The processing of the data provided in the contact form takes place exclusively on the basis of your consent (Art. 6 Section 1 lit. a of the DGPR). This consent can be withdrawn at any time. For this, an informal communication to us by E-mail is sufficient. The legality of the data processing that has taken place before the withdrawal shall remain unaffected by the withdrawal,

The data provided by you in the contact form are kept by us until you instruct us to delete them, withdraw your consent to storage or the purpose of the data storage expires (for example, on the completion of the processing of your enquiry). Mandatory, statutory regulations – in particular, retention periods – shall remain unaffected.

Enquiries by E-mail, telephone or telefax

If you contact us by E-mail, telephone or telefax, your enquiry including all personal data arising from this (name, enquiry) will be stored and processed by us for the purpose of dealing with your request. We do not pass on these data without your consent.

The processing of this data takes place on the basis of Art. 6 section 1 lit. b DGPR, insofar as your enquiry is associated with the fulfilment of a contract or is necessary for the carrying out of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 section a. 1 lit. a DGPR) and I or our justified interests (Art. 6 section. 1 lit. f DGPR), as we have a justified interest in the effective processing of enquiries sent to us.

The data provided by you in the contact form are kept by us until you instruct us to delete them, withdraw your consent to storage or the purpose of the data storage expires (for example, on the completion of the processing of your enquiry). Mandatory, statutory regulations – in particular, retention periods – shall remain unaffected.

5. Plug-ins and Tools

YouTube with enhanced data protection

Our website uses the plug-ins of the YouTube website. The operator of the sites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in enhanced date protection mode. According to YouTube, this mode has the effect that YouTube stores no information about the visitor to this website before the video has been viewed by the visitor. However, the passing-on of data is not necessarily excluded by the enhanced data protection mode. Thus, YouTube creates -regardless of whether you view the video - a link to the Google DoubleClick network.

As soon as you start a YouTube video on our website, a link to the YouTube servers is created. In doing so, the YouTube server is informed of which of our sites you have visited. If you are logged in to your YouTube account, you enable YouTube to directly associate your surfing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

In addition, after starting a video, YouTube can store various cookies on your terminal. With the aid of these cookies, YouTube can receive information about visitors to our website. This information is used, amongst other things, in order to collect video statistics, to improve user friendliness and prevent attempted fraud. The cookies remain on your terminal until you delete them.

After the start of a YouTube video, other data processing operations may possibly be triggered over which we have no influence.

The use of YouTube takes place in the interest of the attractive presentation of our online services. This represents a justified interest within the meaning of Art. 6 Section. 1 lit. f DGPR.

Further information about data protection at YouTube can be found in its data protection declaration under: https:/policies.google.com/privacy?hl=de
https://policies.google.com/privacy?hl=en.

Vimeo

Our website uses Vimeo video portal plug-ins. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our sites provided with a Vimeo plug-in, a link to the Vimeo servers is created. In doing so, the Vimeo server is informed of which of our sites you have visited. In addition, Vimeo acquires your IP address. This also applies if you are not logged in to Vimeo or have no account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to directly associate your surfing behaviour with your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo takes place in the interest of the attractive presentation of our online services. This represents a justified interest within the meaning of Art. 6 section. 1 lit. f DGPR.

Further information about the handling of user data can be found in the data protection declaration of Vimeo under:

https://vimeo.com/privacy.

Google Web Fonts

This site uses so-called web fonts, made available by Google, for the consistent display of font types The Google fonts are installed locally. In the process, a link to the Google servers does not take place.

Google Maps

Via an API, this site uses the map service of Google Maps. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps it is necessary to store your IP address. This information is, as a rule, transmitted to a Google server in the USA and stored there. The provider of this site has no influence over this data transmission.

The use of Google Maps takes place in the interest of the attractive display of our online services and for the easy finding of the locations stated on our website. This represents a justified interest within the sense of Art. 6 Section. 1 lit. f DGPR.

Further information about data protection at YouTube can be found in its data protection declaration under: https:/policies.google.com/privacy?hl=de
https://policies.google.com/privacy?hl=en.

© 2019 Kratzer GmbH & Co. KG

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